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Questions about donor collections, research
partnerships, or custom cell processing? We'll respond within 1–2 business days.

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Frequently Asked Questions

 

How quickly will I receive my quote?
You’ll receive a personalized quote within 1–2 business days after submitting your project specifications. Our team reviews each request to ensure product availability and alignment with your study requirements.
What information should I include in my quote request?

Include details such as:

  • Product type (e.g., Fresh or Mobilized Leukopak; RUO or GMP)

  • Desired cell counts or volumes

  • Quantity needed

  • Timeline or delivery date

  • Any special donor or collection requirements

Can I schedule a call to discuss my project instead?
Yes. You can schedule a quick meeting with our team to review project details, confirm feasibility, and determine the best product configuration.
Do you offer bulk or recurring order discounts?
Yes. Volume-based pricing and ongoing supply agreements are available. Indicate any recurring or large-scale needs in your request.
Are your products GMP-compliant?

Yes. Gift of Life Biologics offers both GMP and RUO/GTP materials with validated processes, controlled environments, and full traceability.

What regions do you ship to?

We ship to qualified research and manufacturing facilities across the U.S., Canada, and Europe, as well as select international locations, depending on logistics feasibility and import requirements.

Can I request donor-matched or custom collection parameters?

Yes. Custom collections, donor matching, and specialized parameters (e.g., mobilization status, age, or HLA type) can be arranged based on availability.

How are samples shipped?

All products are shipped via validated cold-chain logistics to maintain temperature stability and sample integrity.

Who can I contact after submitting my quote?

You’ll receive a confirmation email with your assigned project specialist’s contact information. You can also reach info@giftoflifebio.com or call 1-800-962-7769.